How does IronWall360 keep my information secure?

Security is paramount to our process.

We employ numerous techniques to safeguard the information we gather, starting from the moment we request that information.

Our procedures and safeguards include:

1. Our automated system flags issues and provides a summary report of issues to a human reviewer. The human reviewer can also access the accounts assigned to him/her for review and all access attempts are logged in the system for auditing purposes to flag suspicious, after-hours, or unauthorized attempts at viewing information.
2. Most of the searches only require a name to show to the human reviewer to verify; if additional information (such as an address) is needed, the human reviewer must click on each individual piece of information and enter his or her password to see the information. Each attempt is logged in the database.
3. Social security numbers are not collected or stored.
4. If a request originating from a public IP attempts to access more than one account, the information is logged and an automated alert is sent to our 24-hour security team. They investigate within five minutes, and if there is suspicious activity the server is taken offline until a reason or intrusion can be found. All IP addresses and login attempts are recorded and monitored.
5. Clients can view their information, and that of their families, but multiple failed attempts at logging in, or trying to log in to another officer’s account from the same IP address, triggers a security alert.
6. Security access patterns are analyzed monthly or when a suspicious alert is created, whichever comes first.
7. We have proprietary intruder detection protocols that we do not advertise, but which alert us of intrusions. The goal of our architecture is not only to avoid intrusion but also to delay and segregate so that intrusions can be detected and stopped. Breaching one level of security only gains access to small amounts of information (or even to just one individual’s portal view). System-wide reviews from outside IPs are not allowed.
8. We do not barter, sell, trade, or otherwise use your information with any outside source. Your information belongs to you. At any point, you can ask us to delete your information and close your account. If you deactivate your account, we will keep it dormant for 90 days. After 90 days, we will delete your information.